FAQs

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to a tracking page.

Click on the tracking number link or enter the tracking number into the tracking page, in order to track your order.

Tracking information may not be immediately available after your order is placed. It can take up to 24 hours on work days for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.

Once your order has been placed and processed, you will receive a confirmation email with your order details. 

This email will include a tracking number and a link to a tracking page.

Tracking information may not be available immediately after your order is placed.
Please allow up to 24 business hours for the tracking number to activate in our system.

If you don’t see any updates right away, don’t worry — this is completely normal. Just check back a bit later. Please also remember to check you spam inbox and unwanted mail folder, as it sometimes end up here.

If you didn’t receive a tracking number in your order confirmation email, it might have been delayed or missed. Reach out to us, and we’ll be happy to provide it.

Yes, we do ship worldwide!

There are a only few countries that we are currently unable to ship to. If your country is not on the list, do not hesitate to reach out – we’re happy to help and see what we can do.

We currently ship to:

Europe

• Norway

• Sweden

• Austria

• Belgium

• France

• Germany

• Luxembourg

• Netherlands

• Czech Republic

• Finland

• Poland

• Switzerland

• Estonia

• Lithuania

• Latvia

• Slovenia

• Spain

• United Kingdom

• Iceland

• Hungary

• Albania

• Bosnia and Herzegovina

• Faroe Islands

• North Macedonia

• Serbia

• Turkey

• Cyprus

North America

• United States

• Canada

• Mexico

• Puerto Rico

South America & Caribbean

• Argentina

• Brazil

• Colombia

• Chile

• Costa Rica

• Bolivia

• Ecuador

• El Salvador

• Guadeloupe

• Guatemala

• Haiti

• Honduras

• Martinique

• Montserrat

• Nicaragua

• Panama

• Paraguay

• Peru

• Trinidad and Tobago

• Uruguay

• Venezuela

• French Guiana

Asia & Middle East

• China

• Hong Kong

• Bahrain

• Bangladesh

• Bhutan

• Brunei

• Egypt

• India

• Indonesia

• Japan

• Jordan

• Kuwait

• Malaysia

• Mongolia

• Morocco

• Nepal

• Oman

• Philippines

• Qatar

• Saudi Arabia

• Singapore

• Sri Lanka

• Syria

• Taiwan

• Thailand

• Tunisia

• United Arab Emirates

• Vietnam

• Yemen

• South Korea

• Israel

• Kazakhstan

• Kyrgyzstan

• Uzbekistan

Africa

• Angola

• Benin

• Botswana

• Burkina Faso

• Burundi

• Cameroon

• Chad

• Djibouti

• Equatorial Guinea

• Ethiopia

• Gabon

• Ivory Coast

• Madagascar

• Mauritania

• Mauritius

• Mozambique

• Namibia

• Niger

• Nigeria

• Rwanda

• Senegal

• Sudan

• Tanzania

• Togo

• Uganda

• Zambia

• Zimbabwe

Oceania

• Australia

• New Zealand

• Fiji

• French Polynesia

• New Caledonia

• Papua New Guinea

Orders shipped outside EU may be subject to taxes and duties that in some cases are paid for by the customer. The United Kingdom is exempt from these charges, as we cover customs fees for UK orders.

If you are living in Denmark, you can visit our Danish webshop here: Adax Official Webshop – ADAX

At Adax we strive to offer our customers the best service possible. Adax therefore offer the lowest shipping prices as possible. Free shipping is available for parcel shop delivery (when possible) based on the order value.

We have provided a general overview of the shipping prices below, including free shipping thresholds that applies to selected countries. 

During checkout, you will be presented with the available delivery options for your specified shipping country and address, including the estimated delivery time following our approval of the order and the cost associated with each option. 

If your order is approved, you will receive a shipping confirmation email containing all relevant details about your order and your selected delivery method.

If your country is not listed in the overview, please feel free to contact us for further assistance.

Shipping Prices

5 EUR

Norway, Sweden - - free shipping for parcel shop (if possible) over 200EUR

8 EUR
Austria, Belgium, France, Germany, Luxembourg, Netherlands, Czech Republic, Finland, Poland, Switzerland - free shipping for parcel shop (if possible) over 200EUR

10 EUR
Estonia, Lithuania, Latvia, Poland, Slovenia, Spain, United Kingdom - free shipping over 300EUR

20 EUR
Iceland, Hungary, Albania, Bosnia and Herzegovina, Faroe Islands, North Macedonia, Serbia, Turkey - free shipping 300EUR

20 EUR  
United States, Canada - free shipping over 300EUR

25 EUR
China, Hong Kong - free shipping for parcel shop (if possible) over 300EUR

25 EUR
Bahrain, Bangladesh, Bhutan, Brunei, Egypt, India, Indonesia, Japan, Jordan, Kuwait, Malaysia, Mexico, Mongolia, Morocco, Nepal, Oman, Philippines, Puerto Rico, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Taiwan, Thailand, Tunisia, United Arab Emirates, Vietnam, Yemen, South Korea - free shipping for parcel shop (if possible) over 300EUR

35 EUR
Australia, Argentina, Brazil, Colombia, Chile, Costa Rica, Bolivia, Ecuador, El Salvador, Guadeloupe, Guatemala, Haiti, Honduras, Martinique, Montserrat, New Zealand, Nicaragua, Panama, Paraguay, Peru, South Africa, Trinidad and Tobago, Uruguay, Venezuela, French Guiana - free shipping for parcel shop (if possible) over 300EUR

50 EUR
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Chad, Djibouti, Equatorial Guinea, Ethiopia, Fiji, French Polynesia, Gabon, Ivory Coast, Kazakhstan, Kenya, Kyrgyzstan, Madagascar, Mauritania, Mauritius, Mongolia, Mozambique, Namibia, New Caledonia, Niger, Nigeria, Papua New Guinea, Rwanda, Senegal, Canary Islands (IC), Sudan, Tanzania, Togo, Uganda, Uzbekistan, Zambia, Zimbabwe, Israel, Cyprus

Please note: 

Orders shipped outside the EU may be subject to import taxes and duties, which must be paid by the customer upon delivery.

Please note: The United Kingdom is exempt from these charges, as we cover customs fees for UK orders.

For all other destinations outside the EU, we recommend checking with your local customs office for details on potential charges.

We offer free shipping over 200EUR for parcel shops in EU (when possible) and free shipping to selected countries above 300 EUR.

We have provided a general overview of the shipping prices, including free shipping thresholds that applies to selected countries. For shipping prices, please see question 'how much does shipping cost' or find the overview in our terms of trade, section 6. Shipping:

https://adaxshop.com/pages/terms-of-trade

Orders shipped outside EU are subject to taxes and duties that in some cases are paid for by the customer.

At Adax we deliver your package with the best possible option for your country. This could be GLS, UPS, FEDEX etc.

All orders are shipped from our warehouse in Denmark within 1-3 weekdays from order placement. Orders placed on a Friday after 11.00 AM will be shipped the following weekday. 

In a busy everyday life it can be a challenge to be home within the hours for package delivery. Therefore it is completely up to you to decide whether you want the package delivered to your home address, a parcel shop (if possible) or at your work. 

All packages will be shipped with a trusted shipping company which guarantee safe delivery straight to an address of your choosing.

Estimated delivery time for different countries:

Austria, Belgium, France, Germany, Luxembourg, The Netherlands and The United Kingdom: 2-3 days

Norway and Sweden: 2-5 days

Finland, Ireland, Italy, Poland and Switzerland: 3-5 days

Greece, Portugal and Spain: 4-5 days

Iceland: 4-9 days

Outside EU: 

Standard: 4-7 days

Express: 2-4 days 

Please note that the stated shipping time refers to the estimated period from the dispatch of the goods from Adax’s warehouse in Denmark until delivery to the customer. The customer is responsible for being present at the delivery address or for collecting the parcel upon arrival.

Delays may occur during transit due to circumstances beyond Adax’s control. Adax cannot be held liable for delayed deliveries, and it is not possible to recall or redirect a shipment once it has been dispatched.

Our products are designed in Denmark – handmade in India, and because they cross international borders, tariffs and customs rules may apply. These regulations are set by each country and can influence both product pricing and any customs charges that may be collected upon delivery.

It’s important to know that:

• Tariffs and customs fees are determined by your local authorities, not by us.

• We do not control, add, or collect these fees.

• Depending on your country’s rules, you may be asked to pay customs or import duties when your order arrives.

In certain countries, including the United States, we observe higher tariffs, as our bags are handmade in India.

We encourage you to check the customs regulations in your own country so you know what to expect before placing an order.

Customs Duties Refund – Returns from the USA

If you paid import duties or taxes when receiving your order in the United States and wish to return the item, please note the following:

1. Duties are paid to U.S. Customs, not to us

Import duties and taxes are collected by U.S. Customs and Border Protection (CBP), and unfortunately we are not able to refund these charges.

2. You may be eligible for a refund (duty drawback)

In some cases, you can apply for a refund of the paid duties when the item is exported (returned) out of the United States. This is called a duty drawback.

3. How to apply

To request a refund, you typically need to:

• Provide proof of export (return shipment documentation)
• Provide proof of import and duties paid (receipt from the carrier or customs)
• Submit a claim to U.S. Customs or work with a customs broker

4. Important to know

• The process can be time-consuming and requires documentation
• Not all claims are approved
• For smaller amounts, it may not be practical to apply

5. Our refund policy

We will refund the value of the returned item in accordance with our return policy.
Please note that import duties and taxes are non-refundable through us.

We accept the following payment methods:

• Credit/debit cards (Maestro, Mastercard, VISA, VISA/Dankort, American Express)

• PayPal

• Klarna (Pay Now & Pay Later)

• Adax gift cards

All payments are processed securely. 

Please note: Klarna only accepts payments in the currency of the country you are shopping from. If you want to pay via Klarna, make sure to select your country before shopping. You can change this at the top right corner of our website from the globe (🌐) icon.

For Klarna-related payments, please visit klarna.com for more details.

Klarna (Pay Now & Pay Later) only supports payments in the currency of the country you are shopping from. Our international store primarily operates in EUR and is available across the EU. 

However, selected countries like Sweden, Norway and other countries, have localized versions of our site with prices converted to the local currency.

If you want to use Klarna, make sure to:

• Select your country before shopping. You can change this at the top right corner of our website from the globe (🌐) icon.

• If you live in a country with a currency other than EUR, you must select your local version of the site to use Klarna as a payment option.

Still not working?
Klarna payments may be declined for a variety of reasons, including issues with credit approval, account verification, or other internal Klarna criteria.

If you've selected the correct country and are still having issues, we recommend contacting Klarna directly or trying an alternative payment method.

Once an order is placed, we are unable to make changes to the order. 

However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

To apply a promo or discount code:

• Proceed to checkout and enter your code in the Discount Code field.

• Click Apply to see your new total before finalizing your order.

• Only one code can be used per order.

If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

There are a few common reasons why a promo code might not work:

• The code has expired or is no longer active.

• It cannot be combined with other offers or discounts.

• It’s only valid for specific or selected products.

If you’re unsure or need help, please contact our customer service — we’re happy to assist.

You can get 10% off your first purchase by signing up for our newsletter here: Newsletter – Adax Shop

We also run occasional campaigns with exclusive discount codes. To stay updated, make sure to:

• Follow us on Instagram and Facebook

• Stay subscribed to our newsletter – you'll be the first to know when new promo codes are available!

1. Add items to your cart.

2. Proceed to checkout.

3. Enter your gift card code in the field labeled "Discount code or gift card" and click "Apply".

The gift card amount will be deducted from your total.

If you’re short on time or unsure which bag to choose, an Adax gift card is the perfect solution.

You can buy a gift card directly on our webshop. The gift card will be delivered straight to your inbox, ready to print or forward to the lucky recipient.

You will receive your gift card by email the same day you order, if ordered on a weekday. Orders placed during weekends will be processed and sent on the next business day. 

You can buy a gift card right here: Adax Gift Card – Adax Shop

You will receive your gift card by email the same day you order, if ordered on a weekday. Orders placed during weekends will be processed and sent on the next business day. 

Please remember to check your inbox (and your spam/junk folder) for the email, as the gift card sometimes end up here.

If you haven’t received your gift card within the expected time, please first check your spam and junk folder. If it’s still missing, contact our customer service and we’ll help you resend it.

Please contact our customer service team at [email protected]. Please include your order number (#xxxxINT) and the reason for cancellation in your message.

Whether an order can be cancelled depends on several factors, such as how far it has progressed in our processing system.

If your order has already been shipped, please refer to our return policy for further instructions.

If you wish to cancel your order, please email us as soon as possible. If we’re able to stop the order in time, you will receive a cancellation confirmation.

Whether an order can be cancelled depends on several factors, such as how far it has progressed in our processing system.

Once an order has entered processing or has already been shipped, cancellation may no longer be possible — but we will always do our best to assist you.

If the order cannot be cancelled, don’t worry — you can still request a return after receiving it.

Please note that our team is out of the office on Saturdays and Sundays, so cancellation requests can only be processed during weekdays (Monday–Friday).

If your order has not yet been packed or shipped, we might still be able to update your delivery details.
Please contact us as soon as possible with the correct address or parcel shop, so we can try to update your order before it is dispatched.

Once an order has been packed and shipped, the delivery process is unfortunately out of our hands, and we are unable to make any changes or forward the parcel to another address or parcel shop.
We must be informed before the parcel leaves our warehouse in order to make any adjustments.

If you cannot pick up your parcel from a parcel shop, it will be returned to us. We strongly recommend collecting the parcel if possible, as we have experienced a few cases where parcels went missing during return shipping/from the parcel shop. Unfortunately, we cannot take responsibility for such losses, as it is the customer’s responsibility to ensure the parcel is safely returned to us.

If a parcel is returned to us because it was not picked up, the customer is responsible for covering the return shipping costs.

If no one was home at the time of delivery, the carrier may have left the package in a safe location (e.g. doorstep, mailbox, behind a planter)

We recommend:

• Checking around your home and any possible secure delivery spots

• Asking neighbors or building management if they accepted the package on your behalf

• Double-checking the shipping address on your order confirmation to ensure it was correct

In some cases, packages may be marked as “delivered” some time before they actually arrive.

If you still can’t locate the package, please contact the carrier directly for more detailed tracking information.

Need more help? Don’t hesitate to contact us — we’re happy to assist.

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can.

We’re really sorry to hear that your item(s) have arrived damaged. We’ll do our best to help you.

Please send us an email to the following mail [email protected]

In your email: 

1. Please confirm if the bag was purchased through our online webshop at www.adaxshop.com and  provide your order number (which begins with # and ends with INT). 

If the bag was purchased elsewhere, kindly reach out to the retailer where it was originally bought.

2. Send us some photos of the broken or damaged item(s) you received, and we'll do our best to resolve this as soon as possible.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation as best we can.

Return

You have the right to withdraw from your purchase, in whole or in part, for any reason within 21 days from the date you received your order.

This means that you have 21 days after receiving the goods to let us know that you want to cancel the purchase, and to send it back to us. 

To notify us about your rerutn, you can send an e-mail to [email protected] or make use of the standard cancellation form, which you will find at the bottom of our terms of trade.

Items must be returned in original condition: hangtags must not be removed, and the protective plastic and packaging of the bag must remain intact to ensure a full refund.

You cannot cancel the purchase by refusing to receive the goods – please follow our guide on how to return if you wish to return your purchase.

Only items purchased online at www.adaxshop.com can be returned.

Exchange

If you’d like a different item, you are very welcome to return and place a new order.

Returns must be initiated within 21 days of receiving your order. Items must be unused and in the original packaging.

For customers inside the EU: 

Step 1. Fill out the return form included with your order and place it inside the parcel along with the items you wish to return. This ensures we can process your return correctly. If you no longer have the return form, please include a note with your order number, name, email, phone number, the items you wish to return, and the reason for your return.

Please include a copy of your invoice inside the parcel so we can confirm the item was purchased from adax.dk.

Step 2. Use our return portal: https://adaxas.webshipper.io/returns_public/1 to purchace a return label and initiate the return process. Simply log in with your order number (e.g. #1234INT) and email used when placing the order. Next, fill out the details about the item you wish to return.

Step 3. Print the shipping label and attach it outside your parcel. Lastly, drop off your return parcel at a drop off point. This could be UPS, FEDEX exct. Please see the label.

Read more about how to return in our terms of trade

For customers outside EU: 

If you are returning an item from outside the EU, you will need to arrange the return shipment yourself. Unfortunately, we cannot collect packages sent to a parcel shop or pickup point. Therefore, make sure to send it directly to our address - otherwise, the package will be returned to you.

Step 1: Prepare your return package

1. Fill out the return form included with your order and place it inside the parcel along with the items you wish to return. This ensures we can process your return correctly.
   If you no longer have the return form, please include a note with your order number, name, email, phone number, the items you wish to return, and the reason for your return.
2. Include a copy of your invoice inside the parcel so we can confirm the item was purchased from adax.dk.

Step 2: Send your return directly to us

1. All returns must be sent directly to the address below. We are unable to collect parcels from pickup points or parcel shops. Some shipping companies only deliver to parcel shops for international shipments, so please confirm with your carrier that the parcel will be delivered directly to our address. If your return is sent to a parcel shop, it will be returned to you at your own expense.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. We aim to process return parcels as quickly as possible and no later than within 7 days. You will receive an email once your return has been processed. We will refund the amount to the same payment method you used for the purchase – usually within 1–5 business days. Read more about returns here: https://adaxshop.com/pages/terms-of-trade

Non-Returnable items

Certain items may not be eligible for return. These items will be clearly marked on the product page.

If you received a promotional item with your order (for example, a free charm with purchases over 139 EUR), you must return the promotional item along with any other items if your return causes the total value of your order to fall below the promotion’s minimum requirement (e.g., under 139 EUR).

The promotional item must be returned in its original condition, as received. 

If the promotional item is not returned, its value will be deducted from your refund.

Only customers inside the EU can use our return portal to purchase a return label: 
https://adaxas.webshipper.io/returns_public/1

Simply log in using the email address you used when placing your order, along with your order number (e.g. #1234INT).

Once logged in, select the items you wish to return. You can then download your return label and attach it to the outside of the parcel.

For customers outside EU:
If you are returning an item from outside the EU, you will need to arrange the return shipment yourself. Unfortunately, we cannot collect packages sent to a parcel shop or pickup point. Therefore, make sure to send it directly to our address – otherwise, the package will be returned to you. 

If you are experiencing issues with the return portal, we recommend trying the following:

1. Check your login details

• Are you using the same email address you used when placing the order? You can find the email you used in your order confirmation.
• Are you entering the correct order number? It should start with "#" and end with "INT", and you can find it in your order confirmation.

2. Try from a different browser

• Sometimes the issue can be resolved simply by switching browsers.

3. Try from a different device

• The returnportal often works better on a computer than on a mobile phone, so if possible, try accessing it from a PC or laptop.

Please note: Our return portal is a service we provide to make returns easier. Our return portal is only available for selected countries within the EU. If your country is not supported or if the system is temporarily out of service, we kindly ask you to arrange the return of your package to us using an alternative shipping method. 

If you’d like a different item, simply return your current order and place a new one.

You’re welcome to place your new order right away, or wait until your return has been processed.

Once we’ve received your return parcel, we’ll inspect the items to ensure they meet our return policy.

We aim to process all refunds within 7 days of receiving your return.

The refund will be issued to the same payment method used for the original purchase.

Please allow an additional 1–5 business days for the amount to appear in your bank account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.

Please allow up to 10 business days for the refund to reflect in your account.

To find size and product information, simply go to the specific item on our webshop and click on “Details”.

Here you’ll find measurements listed as:

• L = Length

• H = Height

• D = Depth

All measurements are in centimeters (cm) unless stated otherwise. In some cases, the strap length may also be included.

Some products may be missing detailed information. If that’s the case, feel free to contact us — we’ll be happy to look into it for you, and update our webshop so it becomes even better.

Most of our bags are made from high-quality leather, selected for its durability, natural texture, and timeless look.

We also offer a range of vegan bags, made from premium PU (polyurethane) — some of which are produced using recycled plastic materials.

To see the specific material of a bag, go to the product page and click on “Details.” If the material information is missing, feel free to contact us — we’ll be happy to help and update the product information.

Learn more about our different leathertypes

If you are interested in learning more about our different leather types and how to care for them, please visit Care – Adax Shop

To keep your leather bag looking its best, we recommend using our specially developed Adax Care Balm. This product helps protect your bag against water, dirt, and everyday wear. It contains mineral fat and white mineral oil to nourish and maintain the leather’s natural beauty.

Please note: Not all bags are suitable for treatment with our leather balm. To ensure proper care, please visit our Leather & Care Guide to check if the balm is a match for your specific bag: Care – Adax Shop

Using the right care products helps extend the life of your bag and keeps it looking its best.

Not all bags are suitable for treatment with our care balm.

To ensure proper care, please visit our Leather & Care Guide to check if the balm is a match for your specific bag.

Using the right care products helps extend the life of your bag and keeps it looking its best.

Our Rozzano suede is expertly tanned and crafted in Italy, where generations of experience and access to the finest leathers come together. Each hide is carefully hand-sorted both before and after tanning to ensure that only the very best are selected for Adax bags. The chosen skins combine both strength and softness, making them ideal for high-quality bag production.

How to care for your Suede bag

When you receive a new suede bag, it's quite normal to experience a slight shedding of suede fibres initially. This usually decreases over time with regular use, as it's a natural part of the way suede is processed.

As with all dyed suede, some colour transfer can occur, particularly when the bag is in contact with light or delicate fabrics. This is most likely in humid conditions or if the bag rubs against the same area of fabric for an extended period of time.

To minimise this, we recommend the following:

• Try to avoid wearing the bag directly against white or very light clothing at first.
• Store it in a dry place and avoid prolonged exposure to moisture or humidity.
• You can also swipe the bag gently with a lint roller, which can help reduce loose fibres.

With proper care, your suede bag will maintain its beautiful look for many years to come.

RFID stands for Radio Frequency Identification and is used in modern credit cards to enable contactless payments – meaning the card doesn’t need to touch the terminal.

Unfortunately, this also means that your card information can potentially be read from a distance using simple technology that’s widely available. This creates a risk of unauthorized access or misuse without your knowledge.

To help prevent this, several of our wallets include RFID protection. These wallets contain a special blocking material sewn between the lining and the leather, which helps shield your cards from unwanted scanning.

On our webshop, you can easily see which wallets offer RFID protection. Look for a small signal icon with the text “RFID” on the product image – it will also be mentioned in the product description.

To become a newsletter member and enjoy all the benefits — including a 10% discount code for your next purchase — you can sign up right here: Newsletter – Adax Shop

Once you’ve signed up, the discount code will be sent directly to your inbox.

Please note: It may take a little time for the email to arrive, and the discount code can sometimes end up in your spam or junk folder, so be sure to check there.

If you have signed up before and already received a discount code, you won’t receive a new one — even if the previous code was not used.

If you still haven’t received your code after checking your inbox and spam folder, feel free to reach out — we’re happy to help.

By signing up for our newsletter, you’ll get access to a range of exclusive benefits, including:

• 10% off your first purchase

• A surprice on your birthday

• Access to exclusive discounts and offers

• Early access to sales and new arrivals

• Sneak peeks at upcoming styles and collections
  ...and so much more!

Stay in the loop and enjoy the best of Adax before anyone else.

Sign up here Newsletter – Adax Shop

ReuseMe is our concept for refurbishing pre-loved ADAX bags. Customers from Denmark can send their used ADAX bags to us, so that we can give them a second life. 

We are currently working on making this solution available internationally.

Through ReuseMe, you can purchase a refurbished, pre-loved ADAX bag, giving high-quality products a new life while supporting a more circular approach to fashion.

This is our way of extending the lifecycle of ADAX bags through careful refurbishment, care, and resale – helping to reduce waste and promote sustainability.

Discover our selection of ReuseMe Second Hand bags here.

Yes. All ReuseMe bags are carefully inspected and evaluated before being offered for re-sale.
We clean, care for, and refurbish the bags so they look great, remain fully functional, and are ready for a new life.
You can always see a detailed description of the condition of each bag on the webshop.

When you choose a ReuseMe bag, you get:

• A unique ADAX product with character and history

• A more sustainable choice

• ADAX quality at an attractive price

Yes, you can. You have a 14-day return period, just like with all other purchases on our webshop.